FAQs

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How do I register / create an account?

To create an account, click My Account on the top menu button, fill in the details below “New Here? Create Your Account Now!” and then click “Create Account”.

How do I sign in to My Account?

To sign in to your account, click My Account, enter you email and password into the give fields and then click “Sign In”.

I’ve forgotten my password, what do I do?

Click My Account, then click “I don’t remember my password”, enter your email into the field and click ‘Reset Password’. We will then send you an email with a link to reset your password. Once you receive the email, click the link and follow the instructions.

How do I update my account information?

Login to your Solopress account, here you have options to change your password, your email and edit any of your stored addresses.

How do I update my shipping and billing addresses?

Log into your Solopress account. In the “My Address Book” section click “View All My Addresses”. You will be presented with all your saved addresses. Click “Edit Address” and when ready, press save.

Your address will now be saved for all future orders.